The good thing with staying at properties that operate under the same company that you work for, is that you know what kind of service to expect, and how you can get the most out of your stay. The negative - same as above. When things does not meet your expectations, the frustration hits especially when you want all hotels in the company to provide the same service worldwide.
I must say, the hotel room was amazing. It probably had the biggest bed I have ever seen, bathtub, and even a balcony facing the pool area. The pool area, gosh I wish it would be my backyard. The location was not the best, but luckily the taxis were affordable. At the hotel itself, I must admit that the service was a little slow. Not the laid back kind of slow, just that everything was quite difficult and not well prepared. When I arrived in the middle of the night, I was roomed by a very polite gentleman, but the front desk staff was not welcoming. Not at check in, nor at check out, which is sad. Just a simple smile, or just asking "How was your stay" would have been enough, but nothing. Additionally, might be a thing in Fez, but the hotel could not call a taxi for you, instead you would have to exit the hotel and try to wave to the taxis that drove by. Luckily, I made it to every place I had to go to in time, but it took very long I must say.
After my check out, I took the opportunity to relax by the pool until my bus to the next destination departed. To be continued...
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